FAQ

The seat of our company is located in Slovakia. We deliver to Slovakia, Hungary, Chez Republic, Austria, Belgium, Denmark, Finnland, France, Germany, Ireland, Italy, Netherlands, Norway, Poland, Portugal, Spain, Sweden, Switzerland, United Kingdom, United Arab Emirates, United States, Canada

You can use a card payment in advance, which enables convenient and fast processing of your order without the need for cash upon delivery.

If the product arrives damaged or with any problem, we will replace it immediately. In addition, a general 24-month warranty applies.

We offer various delivery options through courier services. Standard delivery usually takes 1 to 3 business days, depending on the specific delivery location and current conditions in the area. If you need express delivery, we can arrange faster options for an additional fee. Once your order has shipped, we will provide you with a tracking number so that you can track the status of your shipment.

You can contact customer service via e-mail. We try to handle your questions and requests within one working day.

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